Faq’s

Frequently Asked Questions

Do you have a physical store, or are you solely an online bookstore?

We have both! You can visit our physical store located at [physical address] during our business hours, or you can shop online 24/7 on our website.

What genres of books do you offer?

We offer a wide range of genres, including fiction, non-fiction, mystery, romance, science fiction, fantasy, self-help, children’s books, and more. You can explore our selection by browsing our website or visiting our store.

Can I place an order online and pick it up in-store?

Yes, we offer a convenient in-store pickup option for online orders. Simply select the “in-store pickup” option during checkout, and we’ll notify you when your order is ready for pickup.

Do you buy back or trade books?

Yes, we buy back and trade books in good condition. Bring your gently used books to our store, and our staff will assess them and offer you store credit or cash, depending on our current inventory needs.

Do you host author events, book signings, or other community events?

Yes, we regularly host author events, book signings, reading clubs, and other community events. Check our events calendar on our website or follow us on social media for updates on upcoming events.

Can I request a book that is not currently in stock?

Absolutely! If there’s a specific book you’re looking for that we don’t have in stock, you can place a special order with us. Our staff will do their best to locate the book for you and notify you when it’s available for purchase.

Do you offer gift wrapping services?

Yes, we offer gift wrapping services for a small fee. Simply let us know at the time of purchase, and we’ll wrap your books beautifully for you.

What is your return policy?

We want you to be completely satisfied with your purchase. If you’re not happy with your purchase for any reason, you may return it within [number of days] of purchase for a refund or exchange. Please refer to our Return Policy for more details.

Do you offer discounts for educators or book clubs?

Yes, we offer discounts for educators, book clubs, and bulk purchases. Contact us for more information on our discount programs and how to enroll.

How can I contact your customer service team?

If you have any further questions or need assistance, please feel free to contact our customer service team via email at booksnbook.bbi@gmail.com or by phone at +91 8093447080+91 9861020205. We’re here to help!

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